Effective Date: July, 22, 2025
At Miles Mechanical AC, your privacy matters. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our website or contacting our company.
1. Information We Collect
We may collect the following types of information:
- Name, phone number, email address, and service location when you contact us
- Details about your HVAC needs, system, and service requests
- Non-personal data such as browser type, IP address, and website usage patterns (via cookies)
2. How We Use Your Information
We use your information to:
- Respond to service inquiries and schedule appointments
- Provide estimates and perform requested HVAC services
- Improve website performance and user experience
- Communicate special offers, promotions, or updates (you can opt out anytime)
3. Sharing of Information
We never sell or rent your personal information. Your data may only be shared with trusted service providers or required by law under the following conditions:
- To schedule or deliver HVAC services (e.g., dispatch systems)
- To comply with legal or regulatory requirements
- To protect the safety and rights of our customers, staff, or company
4. Your Choices
You can:
- Request access, correction, or deletion of your personal data
- Opt out of marketing emails or texts at any time
- Disable cookies via your browser settings
5. Data Security
We take appropriate precautions to safeguard your information using secure servers, limited access, and encryption where applicable.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
7. Updates
We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about this policy, please contact:
Miles Mechanical AC
Address: 714 Brookdale Cir, Garland, TX 75040
Email: support@milesmechanicalac.com
Phone: (214) 429-7734